The Ward Host/ess is responsible for ordering and serving of meals and beverages to patients and visitors where necessary. The Ward Host/ess is responsible for the hygiene and cleanliness in his/her Ward kitchen, ordering of Issues and stock take of cutlery and crockery on a daily basis.
Grade 12 or equivalent NQF level 4 qualifications
Degree/Diploma in Hospitality or equivalent recognized qualification
Atleast two years in a similar position ( Preferably in a hospital setting)
Able to speak, read and understand English. Good communication skills are important
Knowledge of hospital catering, different special diets and the preparation thereof, special diet abbreviations, customer service, tray set ups, uses of different cutlery and crockery
Be able and available to work shifts, including weekends
Be able and available to complete any reasonable tasks as delegated by the Catering Manager, Supervisor or Hospital Manager
Knowledge of therapeutic diet
To attend to problems encountered in the ward regarding the patients, visitors or nursing staff
Serving meals to the patients, together with the nurses at the quickest possible rate to ensure that hot food is served hot
Managing and controlling the stock that is taken to the ward
Conducting ward rounds, before and after meal service to eliminate patients from being missed for meal service and check on the patients ward stay wellbeing
Respond to patients ringing the bell and allocate the request accordindly
